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Mobile Application

Premise
If you are outside EGO, you need to use the VPN (use this guide).

To download the 3CX app, select the reference store of your mobile device.

android.png ios.png

First Use

To use the application it is necessary to register the account by scanning the QR code (available in the registration email or in the WebClient in the Settings section) as in the following figure:

Android

QR-Code.jpg

iOS

impostazioni.png

Daily use

To use a contact from the company directory, select the "Contacts" tab shown in the following figure:

Android

contatti.jpg

iOS

contatti.png

To dial a number not in the directory, use the numeric keypad by selecting the "Keyboard" tab:

Android

Keyboard.jpg

iOS

tastiera.png

To use the call log (input / output) select the "Recent" tab:

Android

Registro.jpg

iOS

recenti.png

By pressing on the square at the top right we can set the status of the line, to be chosen between:

- Available: all devices connected to the telephone extension ring (when a device answers the call, the others stop ringing).

- Do not disturb: incoming calls are not accepted.

- Office only: mobile apps don't ring.

Android

change status ENG.jpg

iOS

cambia stato.png

Topic attachments
I Attachment Action Size Date Who Comment
Keyboard.jpgjpg Keyboard.jpg manage 82 K 14 Oct 2020 - 10:01 Main.Samuele keyboard android
QR-Code.jpgjpg QR-Code.jpg manage 93 K 14 Oct 2020 - 10:01 Main.Samuele QRCode android
Registro.jpgjpg Registro.jpg manage 120 K 14 Oct 2020 - 10:00 Main.Samuele recenti android
android.pngpng android.png manage 8 K 15 Oct 2020 - 08:57 Main.Samuele  
cambia_stato.pngpng cambia_stato.png manage 394 K 15 Oct 2020 - 08:10 Main.Samuele change status ios
change_status_ENG.jpgjpg change_status_ENG.jpg manage 132 K 15 Oct 2020 - 08:09 Main.Samuele change status android
contatti.jpgjpg contatti.jpg manage 243 K 14 Oct 2020 - 10:02 Main.Samuele contatti android
contatti.pngpng contatti.png manage 573 K 14 Oct 2020 - 10:03 Main.Samuele contatti ios
impostazioni.pngpng impostazioni.png manage 157 K 14 Oct 2020 - 10:04 Main.Samuele settaggi ios
ios.pngpng ios.png manage 3 K 15 Oct 2020 - 08:57 Main.Samuele  
recenti.pngpng recenti.png manage 519 K 14 Oct 2020 - 09:59 Main.Samuele recenti ios
stato.jpgjpg stato.jpg manage 256 K 14 Oct 2020 - 10:02 Main.Samuele stato android
stato.pngpng stato.png manage 606 K 14 Oct 2020 - 10:04 Main.Samuele stato ios
tastiera.pngpng tastiera.png manage 483 K 14 Oct 2020 - 10:05 Main.Samuele tastiera ios
Topic revision: r7 - 15 Oct 2020, Samuele
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